Service & Maintenance

Without proper and regular monitoring, servicing and maintenance, even the best-designed and implemented systems can fail.

At Active Fire, we go beyond setting up the system and provide customers a solution for perpetual alertness, so that lives and assets are safeguarded at all times.

Further to the standard equipment and system checks, we offer a comprehensive range of additional benefits to customers that stay true to Active Fire’s holistic approach to fire protection and prevention:

Response within 2 hours for breakdown island-wide

Technician goes on-site and provides immediate rectification where possible

Limits impairment and downtime to customer

Comprehensive training on fire safety and equipment

Using modern teaching methods; explained in layman terms so that end users can understand easily

Manuals and guides readily available online via our Customer Portal

Customer Service

We respond to every inquiry within 24 hours